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Response: I was really hurrying to get the replacement done and sent out in a semi timely manner. The tag I definitely forgot to include the second time but I remember writing the letter. I'm happy to resend again with those things with something else to make up for it.
Response: I put it in my mail the day I marked sent. I sent 3 things that day and yours was the only one received and I resent the others and was willing to resend yours before you received yours. I am willing to send you something else to make up for the rating. Let me know if there is anything you need or want.